[Mageia-dev] How will be the realese cycle?

Marc Paré marc at marcpare.com
Sat Oct 16 21:29:29 CEST 2010

Le 2010-10-16 12:36, Ahmad Samir a écrit :

> But generally reporting bugs by proxy is always a bad idea, unless the
> guy who'll play middle-man can reproduce the exact same bug on his own
> box. You see, triage team / package maintainer / dev will ask for info
> about the bug, more than once depending on the bug itself; now Mr.
> middle-man will have to go to and fro a lot of times, taking info from
> the user and posting it in bugzilla then taking questions/info from
> the bugzilla and conveying it to the user; now that's a tedious and
> tiresome job that's very prone to failure. (it's like a friend being
> sick and instead of him going to the doctor he sends you on his behalf
> because "you know the symptoms" :)).
> It's much better to help the user formulate a useful bug report,
> that's easier / more productive for all involved parties.

There would be no middle man. Once the middle-man could replicate the 
bug and verify the bug with other users, then the middle-man would 
submit to bugzilla. That's it. From there on, the middle-man will take 
care of testing requests from devs.

As far as reporting back to the original user who reported the bug, as 
an extra gesture of kindness, the middle-man would just post on the 
"Report a bug" forum that the bug has been quashed or is still under 
review ... but not to the user but to the "Report a bug" forum.

The idea is to keep the flow of possible bug reports coming in an 
organised way. The middle-man would have to be someone with a little 
more experience than that of a new user and also someone who has an 
interest in working this way. We will get more bug reports from users by 
keeping it simple and easy.


More information about the Mageia-dev mailing list