[Mageia-discuss] Mageia Forums

[Morgan Leijström]

I beleive some people would be glad to help digging into users problems and 
formulating bug reports (if there was a fault) or help the user to make it 
work.  It is great to help both users and developers.

If the same people have triage mandate too it would save a wait step in the 
process.

In the bugzilla the ombudsmen/bug friend should give her email/name, and also  
email of the user.

The ombudsme could note that they are that in their sig if they want.
I do not think any more kind of categorising is needed.

As wobo said: This system should be cleraly advertised.
Maybe in forum rules (sticky post) and in the wiki.

/Morgan

Den 2010-09-23 01:36:27 skrev Maarten Vanraes:
> Op donderdag 23 september 2010 00:03:44 schreef Marc Paré:
> > Le 2010-09-22 17:36, Wolfgang Bornath a écrit :
> > > 2010/9/22 Morgan Leijström<fri at tribun.eu>:
> > >> Then that user might learn enough to write a good issue report, or
> > >> someone else in that thread could offer to help.
> > >
> > > Yes, that was always an option. Was it used and did it work? Yes, in
> > > some cases.
> > > If this system would be more advertized and used then I think it would
> > > improve the situation.
> > >
> > > We could have "bug friends" who an unexperienced user could turn to for
> > > help. _______________________________________________
> > > Mageia-discuss mailing list
> > > Mageia-discuss at mageia.org
> > > https://www.mageia.org/mailman/listinfo/mageia-discuss
> >
> > I like the idea of "bug friends". Great idea!
> >
> > Marc
>
> As a dev, i would not be opposed to a person who gives some kind of
> structured info about some priority bugs (eg: to a dev mailing list), or
> possibly via IRC. (not too often, and mostly about 'forgotten' bugs; or
> sometimes help with testing...)
>
>
> In real life, mostly this kind of thing happens when a prominent forum
> member or a forum leader or a user mailing list prominent member gives a
> priority case a "better explanation" of what is going on, sometimes giving
> small hints on IRC. (I guess they could be 'bug friends' in that sense)
>
>
> I might have forgotten triage people, sorry, triage people are important
> for the devs and i'm pretty sure they're underappreciated; they too help
> the bridge and sometimes are on forums, and urge users to submit a bug
> report. In that sense often they are 'bug friends' too.
>
>
> I don't know if it's required for this kind of bug friends to be official;
> i might be inclined to believe they would rather prefer anonymous or even
> officious. Also, I'm not even sure who would even want this job...
> _______________________________________________
> Mageia-discuss mailing list
> Mageia-discuss at mageia.org
> https://www.mageia.org/mailman/listinfo/mageia-discuss