[Mageia-discuss] Mageia review with bad experience

Oliver Burger oliver.bgr at googlemail.com
Mon Oct 10 23:39:24 CEST 2011


Am Montag, 10. Oktober 2011, 23:31:06 schrieb Michael Scherer:
> Le lundi 10 octobre 2011 à 17:40 +0200, Romain d'Alverny a écrit :
> > On Sun, Oct 9, 2011 at 16:34, Frank Griffin <ftg at roadrunner.com> wrote:
> > > The goal should be rather that the user has less or no *need* to
> > > look at the help.  But it needs to be there for safety and comfort.
> > 
> > Yes, that's the point. Making the installer so the user can be
> > confident enough into it and shouldn't have to call for help (then
> > installer "story" would then anticipate potential fears). And still
> > make help available as a last resort.
> 
> But the installer can mess the disk. So it has to be scary enough so
> people stop and think about what they do.
> 
> That's the principle that were behind drakx explained to me in 2003 at
> Mandrake, and it made sense.
And it still does.
People are reading pages over pages of documentation on their nes washing 
machines, but expect not to have to do any reading on a complex thing like a 
computer and an operating system.
That's one of the main problems nowadays..

Oliver


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