[Mageia-discuss] Internet connection problems with internet 82579LM gigabit network card

andre999 andre999mga at laposte.net
Sat May 5 05:42:26 CEST 2012

Marc Paré a écrit :
> Hi Johnny,
> Le 2012-05-04 10:59, Johnny A. Solbu a écrit :
>> On Friday 04 May 2012 16:38, Marc Paré wrote:
>>> Le 2012-05-04 01:43, Marc Paré a écrit :
>>>> Le 2012-05-04 00:49, Marc Paré a écrit :
>>>>> I am just installing Mageia 1 on a new Acer VX4618G-Ei3210W 
>>>>> desktop and
>>>>> all installs well except for one problem. I am hooked into my house
>>>>> network but there is no internet access. I can see all computers 
>>>>> on the
>>>>> LAN and install the printer through CUPS.
>> This sounds like a network configuration failure somewhere, possibly 
>> in your router. If you can connect to your other computers in the 
>> network (ping, nmap, smbclient etc.) then your card seems to be 
>> working fine. If your card was malfunctioning, I would presume you 
>> wouldn't get any network at all.
>>> I just tried the latest Ubuntu live CD and the Acer also cannot do
>>> internet. I tried it on another Ethernet line in our house where a
>>> computer is working fine and it also does not work.
>> Did you try the live CD on Another computer, to verify if it works on 
>> another computer?
>>> Does it sound like the NIC is defective?
>> If you get access to the rest of your network but not the internet, I 
>> would say no. Your nic seems to be working.
>> And since you seem to have tried other distros, it also sounds like 
>> your router is somehow configured to not let the IP your computer 
>> use, through to the internet.
>> I would check that the router is configured to let through all the 
>> IPs your dhcp server is handing out.
>> This is what popped into my head anyway.
> Thanks for the note. I took it back and left with egg on my face as it 
> worked perfectly well with one of the IT's linux Mint stick ... he 
> suggested I use it instead.
> So, I took the unit back home and eliminated all 5 switches (we have 
> to boys in the family who have their buddies over with their machines 
> for gaming -- our house is also completely wire (we had it done about 
> 10 years ago when we had it built)) and for some reason the router 
> would not let the new unit on no matter what (it had an ip address of 
> I then tried to re-set the router and it refused to reset 4 times 
> before it finally reset completely. That was it. Now everything works 
> as per normal.
> We had some bad thunderstorms about 3 weeks ago with multiple power 
> failures in the space of about an hour and a half. Maybe that was it. 
> I'll replace the router the next time I go back to the store and 
> explain IT staff.
> Now I can get back to my installation.
> Cheers,
> Marc
Static charges can make a router (or some card in a computer) 
malfunction, even for an extended period of time -- to subsequently 
start working perfectly again.
It used to be VERY common with computers some 20 years ago.  (My clients 
were mostly in industrial areas which often had power spikes.  More 
recent computers are a lot more resistant to problems.)

I had similar problems with my router a few years back (for several 
months), and more recently for 2 months my video card displayed all but 
the simplist colours in green.  (Very frustrating for displaying 
photos.)  But both work perfectly since.

So probably not useful to replace your router.  (Although a backup 
router might be reassuring.)



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