[Mageia-sysadm] getting mageia

Michael Scherer misc at zarb.org
Tue Jun 7 17:58:41 CEST 2011


Le mardi 07 juin 2011 à 06:21 -0700, Randy Anderson a écrit :
> I filled in the registration form, which is straight-forward and like those for every other distribution. 

So, just to be sure we are talking of the one on
http://identity.mageia.org ? 

> I then clicked the link sent to my e-mail account. But when I returned to the Mageia site, I could not log in.

What do you call "the mageia site" ? 
As we do have lots of them ( like bugs.mageia.org, www.mageia.org,
forums.mageia.org, etc, etc ) we need to know more precisely the website
address of where the problem happened if we want to find what happened. 

Without more information, we cannot do much :/

For example, telling when it happened would help us to see if we were
working on servers at this moment. Telling the ip address or the
provider could help to find information in the log. 

Could you try to see if the problem still happen, and give us a error
message ? 

> As for the other problems, I cannot be more specific. I tried the forgot password option a few times, 
> but each time it generated a failed to connect message. It was not a problem with my computer, 
> because I was having no problems at any other web-sites.

Without more information, again we cannot help you much.
Can't you find the date ( and time of the problem ), even if it is not
precise ( like around 2h precision ) ? 

As we said on our blog, we faced a power cut on our servers, that
blocked some services
( http://blog.mageia.org/en/2011/05/28/power-outage-on-mageia-servers/
), so this could be related.

> And I believe the beta was still out when I tried downloading it, but I do not remember the exact procedure I used.

Well, then I cannot help more or fix anything. It worked for us and
still work now :/ 
-- 
Michael Scherer



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