[Mageia-sysadm] Cannot Login

Desmond Armstrong desmond.armstrong at gmail.com
Wed Sep 5 23:10:00 CEST 2012


Dear Maât,
thank you very much for responding, I am getting desperate to get on 
with this.

Yes I certainly set up the account correctly using 
https://identity.mageia.org/
And reset the password using   - https://identity.mageia.org/forgot_password

My user ID is   -   Desmondra
email is   -   desmond.armstrong at gmail.com

I have gone round the loop many times but always get the message that 
the password is incorrect.

I do look forward to being able to login.

Kind Regards,
Desmond.


On 05/09/12 21:14, Maât wrote:
> Hi
>
> The true question is : how did you reset the password ?
>
> You're supposed to create your account through 
> https://identity.mageia.org/
>
> A,d reset it through : https://identity.mageia.org/forgot_password
>
> If you used this to create your account and reset then yes you have a 
> problem with our system
>
> => give us your login + email (no password required) and we'll have a 
> look at your mageia account
>
> => repy to me with a copy to mageia-sysadm at mageia.org
>
> Sorry for the trouble you're facing
>
> Maat
>
>
>
> Le 05/09/2012 09:30, Desmond Armstrong a écrit :
>> Dear Mageia,
>> I am getting increasingly upset about this.
>>
>> It is simply not possible to login. Always it is refused with the 
>> message
>>
>> You have specified an incorrect password. Please check your password 
>> and try again. If you continue to have problems please contact the 
>> Board Administrator.
>>
>> Yes I have reset the password a number of times but to no avail.
>>
>> So once again I am contacting you to try to resolve this problem.
>>
>> I do work hard on both Mandriva and on Mageia and am exceedingly 
>> disappointed that you  always refuse my login.
>>
>> I have a number of issues which we need to resolve and without access 
>> to the forum it is just not possible.
>>
>> Please take the trouble to advise just why I cannot login.
>>
>> Kind Regards,
>> Desmond.
>

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