[Mageia-webteam] [Bug 3879] Improve component selection in Bugzilla

Marcello Anni bugzilla-daemon at mageia.org
Mon Dec 26 16:30:05 CET 2011


--- Comment #5 from Marcello Anni <marcello.anni at alice.it> 2011-12-26 17:30:05 CET ---
in reply to comment #2

to do correctely what you think, it needs that every user know which package
causes the issue, case that i don't think is common. other than this, if a
package is abandoned or wrongly assigned to a person, that bug report goes
lost. in my proposal the criteria of the Area that is used, prevents this
issues and allows to a certain person to have a correct idea of:
- currentely reported bugs involving that area;
- priority of those bugs;
- fast duplicates closing;
- in general, better bugs management (because each person know everything
involving his area of competence). 

in reply to comment #3

we should simplify the user work, we shouldn't assume that user automatically
searchs for dulpicates, it is a problem of the project contributors that can be
resolved manually or automatically (as for firefox, that before the filling of
the bug, shows similar bugs). in plus, you say that it doesn't work
automatically, that explains itself one of the reason of the opening of this
bug report.

in reply to comment #4

i would avoid the corrispondence maintainer-bug resolver, even if in theory
this assumption should be verified. it happens a lot of time that a maintainer
of a package doesn't resolve the related issues, meanwhile if we select an
active contributor as "hub" he can resolve himself the packages or managing and
assign them to other contributors.

in a few words, i'm introducing the idea of "process reengineering" applied to
bugzilla, that it's well known management theory to improve the work quality of
a company.

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