[Mageia-webteam] [Bug 1868] [New] drakbug should first check if a bug has already been filed about some given error before filing a new one

[Frédéric Buclin]

https://bugs.mageia.org/show_bug.cgi?id=1868

           Summary: drakbug should first check if a bug has already been
                    filed about some given error before filing a new one
           Product: Infrastructure
           Version: unspecified
          Platform: i586
        OS/Version: Linux
            Status: NEW
          Severity: enhancement
          Priority: Normal
         Component: Bugzilla
        AssignedTo: sysadmin-bugs at ml.mageia.org
        ReportedBy: LpSolit at netscape.net
                CC: sysadmin-bugs at ml.mageia.org, mageia-webteam at mageia.org


Currently, when a program crashes and drakbug catches it, it offers you to
report the bug to bugs.mageia.org. What can happen is that the crash has
already been reported, and filing dupes isn't going to be of any help to
developers. drakbug should rather look for existing bugs, and if it exists,
simply CC the user to that bug (maybe with the comment it used to paste in the
new bug). Or Bugzilla could check the bug summary, and if it exactly matches an
existing bug summary (and the comment contains "Drakbug caught it"), then it
should CC the user to the matching bug rather than filing a new one.

I'm filing this RFE on the Bugzilla side, as I don't know how hard it is to do
this from the drakbug side.

-- 
Configure bugmail: https://bugs.mageia.org/userprefs.cgi?tab=email
------- You are receiving this mail because: -------
You are on the CC list for the bug.