[Mageia-webteam] [Bug 3047] ASSIGNED status means
bugzilla-daemon at mageia.org
Fri Oct 14 22:49:34 CEST 2011
--- Comment #9 from Samuel VERSCHELDE <stormi at laposte.net> 2011-10-14 22:49:34 CEST ---
(In reply to comment #7)
> I think we could have the following meanings for NEW and ASSIGNED :
> - NEW: it is not yet clear if the bug is valid, and who will be working on it.
> Triage team keep a search on NEW bugs, and try to find the right maintainer for
> those bugs.
> - ASSIGNED: bug has been assigned to the known maintainer of the package, or
> there is no known maintainer but someone took the bug and plans to work on it.
> Triage team can forget about this bug.
Then we don't need 2 different status, triage team already makes a difference
between bugs assigned to bugsquad at mageia.org and those assigned to someone
else. Changing the status to ASSIGNED would be tedious.
I don't think triage team needs to care about the ASSIGNED status. The
maintainer can choose to use it or not to show he/she is working on the
problem. A simple comment can do also.
For triage team, who cares not only about bug assignment but also about having
bugs fixed, I think that the fact that many bugs assigned to a maintainer never
get a "ok, I'll handle it" confirmation from the maintainer is a bigger
problem, which is what the ASSIGNED status could be used for. Then triage team
could ping maintainers who didn't show that they are going to handle the bug,
after some time. However, we can do it without an ASSIGNED status too, provided
we have a means to measure the delay since the day the bug was assigned and
have reports about it in bugzilla.
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