[Mageia-webteam] [Bug 1932] [New] Your Bugzilla bug list needs attention.

Edward dAuvergne bugzilla-daemon at mageia.org
Mon Jun 27 11:25:26 CEST 2011


           Summary: [Mageia-webteam] Your Bugzilla bug list needs
           Product: Infrastructure
           Version: unspecified
          Platform: i586
        OS/Version: Linux
            Status: NEW
          Severity: normal
          Priority: Normal
         Component: Bugzilla
        AssignedTo: sysadmin-bugs at ml.mageia.org
        ReportedBy: true.bugman at gmail.com
                CC: sysadmin-bugs at ml.mageia.org, mageia-webteam at mageia.org

Description of problem:

If you submit a bug report, then you receive one email per day with the title
"[Mageia-webteam] Your Bugzilla bug list needs attention.".  There are
instructions in there, but none of these can be followed to suppress this
message.  Mageia users who summit a bug report should not be bombarded with
such nonsense!  The only way to remove this problem for the user is to mark the
bug as INVALID.  The 3 options given in the email, including the starting text,

[This e-mail has been automatically generated.]

You have one or more bugs assigned to you in the Bugzilla bug tracking system
(https://bugs.mageia.org/) that require

All of these bugs are in the NEW or REOPENED state, and have not been
touched in 7 days or more.
You need to take a look at them, and decide on an initial action.

Generally, this means one of three things:

(1) You decide this bug is really quick to deal with (like, it's INVALID),
   and so you get rid of it immediately.
(2) You decide the bug doesn't belong to you, and you reassign it to
   someone else. (Hint: if you don't know who to reassign it to, make
   sure that the Component field seems reasonable, and then use the
   "Reset Assignee to default" option.)
(3) You decide the bug belongs to you, but you can't solve it this moment.
   Accept the bug by setting the status to ASSIGNED.

Option 2 is not on the bug report page, and is ridiculous.  Options 1 and 3
should not be suggested to a Mageia user who just reported a bug.  That is
incredibly user unfriendly!

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.  Submit a bug report.

Configure bugmail: https://bugs.mageia.org/userprefs.cgi?tab=email
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