[Mageia-webteam] Forums structure : support catregory

[Maât]

Le 23/03/2011 03:11, planas a écrit :
>
> I like the sub-forms you suggested.
>
> I think you could have
>
>     Basic Hardware Support
>         Networking
>         Video
>         Sound
>         Printers and printing
>   
>      Advanced Hardware Support (for more troublesome problems)
>   
>      General Software Support
>         Basic how to use supplied software
>         Basic how to install and maintain
>         How configure firewall/av
>         Any other basic tasks a user might find important
>
Hi,

Thanks for your answer... i'd rather avoid to split hardware and software aspect as for example people having to deal with xsane will have, on the same "file", to solve a hardware problem with the scanner, then a software problem to master xsane.

More generally this separation hard/soft will mean nothin' to really inexperienced guys...

(So the risk is to have people posting in the wrong forums and moderators upset with the number of topics to move)

=> we need to be careful to this... the goal is to make users posting in the right place without needing to think about it :)

(hence limiting the complexity of structure is really something we should try to do)