[Mageia-webteam] [Bug 3879] Improve component selection in Bugzilla

[Frédéric Buclin]

https://bugs.mageia.org/show_bug.cgi?id=3879

Frédéric Buclin <LpSolit at netscape.net> changed:

           What    |Removed                     |Added
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                 CC|                            |LpSolit at netscape.net

--- Comment #26 from Frédéric Buclin <LpSolit at netscape.net> 2012-04-23 03:11:22 CEST ---
(In reply to comment #5)
> we should simplify the user work, we shouldn't assume that user automatically
> searchs for dulpicates, it is a problem of the project contributors that can be
> resolved manually or automatically (as for firefox, that before the filling of
> the bug, shows similar bugs).

If Mageia was running Bugzilla 4.0 or 4.2, you would get this feature for free
(i.e. the automatic search for duplicates). But as long as you run 3.6, this
won't happen.


(In reply to comment #8)
> How does having an extra list to choose from, work in other bugzilla's? 
> Does anybody happen to know that? I would love to see some statistics :)

Another field won't help. More fields to set = more confusion to users. What
you could do, though, is to have more components than just "RPM packages". For
instance, RedHat has one component per package. This way, when you select the
component/package, this automatically sets the assignee and the CC list. The
problem with this solution is that this means a huge list of components, and
then you have to keep your list of assignees and CC members up-to-date. Gentoo
uses more generic components, such as KDE or GNOME or kernel or games or
printing, which is much more manageable. OpenSUSE uses something similar.


(In reply to comment #22)
> For this, I'm subscribed to the bugs list, so I see all bug report
> messages already.  Those that are assigned to qa, I see twice.
> Those that I've added a comment to, I see three times.

What's the point to get 3 times the same email? Why don't you simply use
Bugzilla capabilities to watch other users, e.g. some default assignees and QA
contacts? You would get only one email.


(In reply to comment #23)
> Although the specific form you suggested would be problematic in my mind as it
> would require patching Bugzilla, which would make it harder to maintain.

Patching Bugzilla? You know you can use extensions instead? No code hacks, easy
maintenance, easy upgrades.

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