[Mageia-dev] Filing a hardware related bug??

Robert Fox list at foxconsult.net
Sun Nov 27 13:55:36 CET 2011


On the bugzilla website when filing a new bug, the choices are:

Installer
New RPM Package Request
RPM Packages
Release (media or process)
Security

How do I file a hardware related bug?

I have a Sennheiser DW Pro 1 dect headset which supports USB to PC:
http://www.sennheiser.com/sennheiser/home_en.nsf/root/private_headsets_office_wireless-series_504304

When I try and use it under latest Cauldron - the system freezes (mouse
moves but can't do anything else) - when I disconnect it (switch to
telephone side - the system responds again. No error messages etc.

I have tested this under Ubuntu 11.10 and Mint 12 which do not have the
hanging problem - the USB audio device works (but the microphone is REAL
quiet)

So something is wrong with our kernel (I suspect):

lsusb -v output:

Bus 008 Device 002: ID 1395:740a Sennheiser Communications 
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0         8
  idVendor           0x1395 Sennheiser Communications
  idProduct          0x740a 
  bcdDevice            1.00
  iManufacturer           1 
  iProduct                2 
  iSerial                 3 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength          253
    bNumInterfaces          4
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower              500mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0 No Subclass
      bInterfaceProtocol      0 None
      iInterface              0 
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength     247
         Report Descriptors: 
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           0
      bInterfaceClass         1 Audio
      bInterfaceSubClass      1 Control Device
      bInterfaceProtocol      0 
      iInterface              0 
      AudioControl Interface Descriptor:
        bLength                10
        bDescriptorType        36
        bDescriptorSubtype      1 (HEADER)
        bcdADC               1.00
        wTotalLength           99
        bInCollection           2
        baInterfaceNr( 0)       2
        baInterfaceNr( 1)       3
      AudioControl Interface Descriptor:
        bLength                12
        bDescriptorType        36
        bDescriptorSubtype      2 (INPUT_TERMINAL)
        bTerminalID            13
        wTerminalType      0x0402 Headset
        bAssocTerminal         14
        bNrChannels             1
        wChannelConfig     0x0000
        iChannelNames           0 
        iTerminal               0 
      AudioControl Interface Descriptor:
        bLength                 9
        bDescriptorType        36
        bDescriptorSubtype      6 (FEATURE_UNIT)
        bUnitID                 6
        bSourceID              13
        bControlSize            1
        bmaControls( 0)      0x03
          Mute Control
          Volume Control
        bmaControls( 1)      0x00
        iFeature                0 
      AudioControl Interface Descriptor:
        bLength                12
        bDescriptorType        36
        bDescriptorSubtype      2 (INPUT_TERMINAL)
        bTerminalID            12
        wTerminalType      0x0101 USB Streaming
        bAssocTerminal          0
        bNrChannels             1
        wChannelConfig     0x0000
        iChannelNames           0 
        iTerminal               0 
      AudioControl Interface Descriptor:
        bLength                13
        bDescriptorType        36
        bDescriptorSubtype      4 (MIXER_UNIT)
        bUnitID                 9
        bNrInPins               2
        baSourceID( 0)         12
        baSourceID( 1)          6
        bNrChannels             1
        wChannelConfig     0x0000
        iChannelNames           0 
        bmControls         0x00
        iMixer                  0 
      AudioControl Interface Descriptor:
        bLength                 9
        bDescriptorType        36
        bDescriptorSubtype      6 (FEATURE_UNIT)
        bUnitID                 1
        bSourceID               9
        bControlSize            2
        bmaControls( 0)      0x02
        bmaControls( 0)      0x00
          Volume Control
        iFeature                0 
      AudioControl Interface Descriptor:
        bLength                 9
        bDescriptorType        36
        bDescriptorSubtype      3 (OUTPUT_TERMINAL)
        bTerminalID            14
        wTerminalType      0x0402 Headset
        bAssocTerminal         13
        bSourceID               1
        iTerminal               0 
      AudioControl Interface Descriptor:
        bLength                 9
        bDescriptorType        36
        bDescriptorSubtype      6 (FEATURE_UNIT)
        bUnitID                 2
        bSourceID              13
        bControlSize            1
        bmaControls( 0)      0x02
          Volume Control
        bmaControls( 1)      0x00
        iFeature                0 
      AudioControl Interface Descriptor:
        bLength                 7
        bDescriptorType        36
        bDescriptorSubtype      5 (SELECTOR_UNIT)
        bUnitID                 8
        bNrInPins               1
        baSource( 0)            2
        iSelector               0 
      AudioControl Interface Descriptor:
        bLength                 9
        bDescriptorType        36
        bDescriptorSubtype      3 (OUTPUT_TERMINAL)
        bTerminalID            10
        wTerminalType      0x0101 USB Streaming
        bAssocTerminal          0
        bSourceID               8
        iTerminal               0 
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       0
      bNumEndpoints           0
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol      0 
      iInterface              0 
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       1
      bNumEndpoints           1
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol      0 
      iInterface              0 
      AudioStreaming Interface Descriptor:
        bLength                 7
        bDescriptorType        36
        bDescriptorSubtype      1 (AS_GENERAL)
        bTerminalLink          12
        bDelay                  0 frames
        wFormatTag              1 PCM
      AudioStreaming Interface Descriptor:
        bLength                11
        bDescriptorType        36
        bDescriptorSubtype      2 (FORMAT_TYPE)
        bFormatType             1 (FORMAT_TYPE_I)
        bNrChannels             1
        bSubframeSize           2
        bBitResolution         16
        bSamFreqType            1 Discrete
        tSamFreq[ 0]        16000
      Endpoint Descriptor:
        bLength                 9
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0020  1x 32 bytes
        bInterval               1
        bRefresh                0
        bSynchAddress           0
        AudioControl Endpoint Descriptor:
          bLength                 7
          bDescriptorType        37
          bDescriptorSubtype      1 (EP_GENERAL)
          bmAttributes         0x01
            Sampling Frequency
          bLockDelayUnits         2 Decoded PCM samples
          wLockDelay              1 Decoded PCM samples
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        3
      bAlternateSetting       0
      bNumEndpoints           0
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol      0 
      iInterface              0 
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        3
      bAlternateSetting       1
      bNumEndpoints           1
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol      0 
      iInterface              0 
      AudioStreaming Interface Descriptor:
        bLength                 7
        bDescriptorType        36
        bDescriptorSubtype      1 (AS_GENERAL)
        bTerminalLink          10
        bDelay                  0 frames
        wFormatTag              1 PCM
      AudioStreaming Interface Descriptor:
        bLength                11
        bDescriptorType        36
        bDescriptorSubtype      2 (FORMAT_TYPE)
        bFormatType             1 (FORMAT_TYPE_I)
        bNrChannels             1
        bSubframeSize           2
        bBitResolution         16
        bSamFreqType            1 Discrete
        tSamFreq[ 0]        16000
      Endpoint Descriptor:
        bLength                 9
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0020  1x 32 bytes
        bInterval               1
        bRefresh                0
        bSynchAddress           0
        AudioControl Endpoint Descriptor:
          bLength                 7
          bDescriptorType        37
          bDescriptorSubtype      1 (EP_GENERAL)
          bmAttributes         0x01
            Sampling Frequency
          bLockDelayUnits         2 Decoded PCM samples
          wLockDelay              1 Decoded PCM samples





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