[Mageia-discuss] User support mailing list?

Marc Paré marc at marcpare.com
Wed Jun 8 11:37:52 CEST 2011

Le 2011-06-07 18:07, Michael Scherer a écrit :

> If you have time ( cause of course I can understand people do not have
> time ), I guess the first thing would be to define a process and some
> document that can summarize the feedback.
> For example, do we gather feedback continuously or organize some
> campaign ?
> What form would take such gathering, ie, actively asking to people,
> reading and noting stuff on a list ? when do "reports" ?
> Do we list points that people want to address, do we organize some chat
> with member of others team to check what can be done, etc ?
> Once there is a process, then we can follow it, and then we can start to
> expand, and tweak it. But I am not in marketing, and I have personally
> enough feedback to keep me busy for the next few months, so maybe the
> first question would be "who will use such feedback"

I'll throw something up on the wiki in the next little while once I 
reacquaint myself with some of the issues that have been brought up.



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