[Mageia-discuss] Big printing issue with HP Photosmart 7150 and Mageia

Florian Hubold doktor5000 at arcor.de
Wed Sep 28 13:01:18 CEST 2011

Am 23.09.2011 11:14, schrieb Florian Hubold:
> Am 23.09.2011 11:05, schrieb Thomas Lottmann:
>> Le 23/09/2011 10:40, Florian Hubold a écrit :
>>> Am 23.09.2011 08:54, schrieb Thomas Lottmann:
>>>> Le 18/09/2011 17:27, Florian Hubold a écrit :
>>>>> Am 17.09.2011 19:09, schrieb Thomas Lottmann:
>>>>>> Le 12/09/2011 20:26, Thomas Lottmann a écrit :
>>>>>>> Le 04/09/2011 16:59, Patricia Fraser a écrit :
>>>>>>>>> Am 04.09.2011 16:28, schrieb Thomas Lottmann:
>>>>>>>>>> I already tried several times this option, does not change
>>>>>>>>>> anything. I have another HP printer here that seems to print
>>>>>>>>>> quite fine, aside of little issues (especially bad printing
>>>>>>>>>> quality).
>>>>>>>>> Maybe you could upload the output of hp-check -t and hp-info -i
>>>>>>>>> to some pastebin so you could compare it to somebody else's output.
>>>>>>>>> I'd help you further with this, but i haven't got any printer
>>>>>>>>> here :(
>>>>>>>> You could also try running hp-setup - see if it helps...
>>>>>>>> Pastes of my ouput are here:
>>>>>>>> hp-check -t: http://pastebin.com/13M79uJ1
>>>>>>>> hp-info -i: http://pastebin.com/tyHeMYCz
>>>>>>>> Cheers!
>>>>>>> Hello,
>>>>>>> My apologies for answering so late. I was overwhelmed.
>>>>>>> Here are my logs. I do have errors.
>>>>>>> hp-check -t: http://pastebin.com/zpKEdESu
>>>>>>> hp-info -i: http://pastebin.com/vN8nErFG
>>>>>>> From now on, I still do not know what to do.
>>>>>>> Thank you for your help.
>>>>>>> Thomas.
>>>>>> I had no answer to this mail. Does any one have a clue?
>>>>> Well, from your logs you still run the old hplip version.
>>>>> Could you please rerun hp-check -r -t with the newer hplip?
>>>>> The errors are mostly for compile-time dependencies, which
>>>>> you don't need for running hplip. But seems there's a problem
>>>>> with dbus on your box from the log.
>>>>> Also /var/log/cups/error.log would be helpful.
>>>> My apologies for the delay.
>>>> Here are my logs for the HP Photosmart 7150 :
>>>> hp-check : http://pastebin.com/u1DHC4xV
>>>> access log : http://pastebin.com/2MWD89ai
>>>> ./cups/error.log : http://pastebin.com/r9XXc0SS
>>>> Thank you for your help.
>>> It would also be helpful to tell what you wanted to print, at least
>>> what's mentioned in the error.log. This line comes up really often:
>>>    printer-state-message="Unable to open image file for printing!"
>>> Also this one might be a problem, but my french is not so good:
>>>    /usr/lib/cups/filter/pstotiff: ligne10: -dNOPAUSE : commande introuvable
>>> Does it mean - line 10 -dNOPAUSE: command not found?
>> Yep.
>> I do not know why it now says it could not open the image file for printing.
>> But usually, whatever the type of document is, it would print a big black
>> square on my A4 paper. Whatever I want to print.
> If this message is really a sign of the culprit:
> /usr/lib/cups/filter/pstotiff: ligne10: -dNOPAUSE : commande introuvable
> then i think i already know what the problem is. The file is broken,
> i.e. they forgot a \ at the end of one line so the next line gets
> considered as new line.
> If you're really eager, you could try to insert a \
> at the end of line 9 of /usr/lib/cups/filter/pstotiff
> similar to the one which you can see at end of line 10.
> And then try again.
> You still didn't tell what document you wanted to print when
> you posted the cups error log?
I've prepared an update candidate which fixes this regression and
additionally contains fixes for two other unrelated crashes.
As you are the one with the only affected model so far, i'd like
to ask you if you could please help validating the update candidate.
This one is it: https://bugs.mageia.org/show_bug.cgi?id=2816
Instructions for testing can be found here:

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