[Mageia-discuss] Big printing issue with HP Photosmart 7150 and Mageia

Thomas Lottmann skiperdrake at gmail.com
Wed Sep 28 13:09:10 CEST 2011


Le mer. 28 sept. 2011 13:01:18 CEST, Florian Hubold a écrit :
> Am 23.09.2011 11:14, schrieb Florian Hubold:
>> Am 23.09.2011 11:05, schrieb Thomas Lottmann:
>>> Le 23/09/2011 10:40, Florian Hubold a écrit :
>>>> Am 23.09.2011 08:54, schrieb Thomas Lottmann:
>>>>> Le 18/09/2011 17:27, Florian Hubold a écrit :
>>>>>> Am 17.09.2011 19:09, schrieb Thomas Lottmann:
>>>>>>> Le 12/09/2011 20:26, Thomas Lottmann a écrit :
>>>>>>>> Le 04/09/2011 16:59, Patricia Fraser a écrit :
>>>>>>>>>> Am 04.09.2011 16:28, schrieb Thomas Lottmann:
>>>>>>>>>>> I already tried several times this option, does not change
>>>>>>>>>>> anything. I have another HP printer here that seems to print
>>>>>>>>>>> quite fine, aside of little issues (especially bad printing
>>>>>>>>>>> quality).
>>>>>>>>>> Maybe you could upload the output of hp-check -t and hp-info -i
>>>>>>>>>> to some pastebin so you could compare it to somebody else's output.
>>>>>>>>>> I'd help you further with this, but i haven't got any printer
>>>>>>>>>> here :(
>>>>>>>>> You could also try running hp-setup - see if it helps...
>>>>>>>>>
>>>>>>>>> Pastes of my ouput are here:
>>>>>>>>>
>>>>>>>>> hp-check -t: http://pastebin.com/13M79uJ1
>>>>>>>>> hp-info -i: http://pastebin.com/tyHeMYCz
>>>>>>>>>
>>>>>>>>> Cheers!
>>>>>>>>
>>>>>>>> Hello,
>>>>>>>>
>>>>>>>> My apologies for answering so late. I was overwhelmed.
>>>>>>>>
>>>>>>>> Here are my logs. I do have errors.
>>>>>>>>
>>>>>>>> hp-check -t: http://pastebin.com/zpKEdESu
>>>>>>>> hp-info -i: http://pastebin.com/vN8nErFG
>>>>>>>>
>>>>>>>>  From now on, I still do not know what to do.
>>>>>>>>
>>>>>>>> Thank you for your help.
>>>>>>>>
>>>>>>>> Thomas.
>>>>>>>
>>>>>>> I had no answer to this mail. Does any one have a clue?
>>>>>>>
>>>>>> Well, from your logs you still run the old hplip version.
>>>>>> Could you please rerun hp-check -r -t with the newer hplip?
>>>>>> The errors are mostly for compile-time dependencies, which
>>>>>> you don't need for running hplip. But seems there's a problem
>>>>>> with dbus on your box from the log.
>>>>>>
>>>>>> Also /var/log/cups/error.log would be helpful.
>>>>>>
>>>>> My apologies for the delay.
>>>>>
>>>>> Here are my logs for the HP Photosmart 7150 :
>>>>>
>>>>> hp-check : http://pastebin.com/u1DHC4xV
>>>>>
>>>>> access log : http://pastebin.com/2MWD89ai
>>>>>
>>>>> ./cups/error.log : http://pastebin.com/r9XXc0SS
>>>>>
>>>>> Thank you for your help.
>>>> It would also be helpful to tell what you wanted to print, at least
>>>> what's mentioned in the error.log. This line comes up really often:
>>>>
>>>>     printer-state-message="Unable to open image file for printing!"
>>>>
>>>> Also this one might be a problem, but my french is not so good:
>>>>
>>>>     /usr/lib/cups/filter/pstotiff: ligne10: -dNOPAUSE : commande introuvable
>>>>
>>>> Does it mean - line 10 -dNOPAUSE: command not found?
>>>
>>> Yep.
>>>
>>> I do not know why it now says it could not open the image file for printing.
>>> But usually, whatever the type of document is, it would print a big black
>>> square on my A4 paper. Whatever I want to print.
>>>
>>>
>> If this message is really a sign of the culprit:
>> /usr/lib/cups/filter/pstotiff: ligne10: -dNOPAUSE : commande introuvable
>> then i think i already know what the problem is. The file is broken,
>> i.e. they forgot a \ at the end of one line so the next line gets
>> considered as new line.
>>
>> If you're really eager, you could try to insert a \
>> at the end of line 9 of /usr/lib/cups/filter/pstotiff
>> similar to the one which you can see at end of line 10.
>> And then try again.
>>
>>
>> You still didn't tell what document you wanted to print when
>> you posted the cups error log?
>>
> I've prepared an update candidate which fixes this regression and
> additionally contains fixes for two other unrelated crashes.
> As you are the one with the only affected model so far, i'd like
> to ask you if you could please help validating the update candidate.
> This one is it: https://bugs.mageia.org/show_bug.cgi?id=2816
> Instructions for testing can be found here:
> http://mageia.org/wiki/doku.php?id=qa_updates

Thank you. I am looking at this tonight.


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