[Mageia-discuss] Big printing issue with HP Photosmart 7150 and Mageia

[Florian Hubold]

Am 09.10.2011 00:26, schrieb Thomas Lottmann:
> Le 03/10/2011 00:00, Florian Hubold a écrit :
>> Am 02.10.2011 15:58, schrieb Thomas Lottmann:
>>> Le 28/09/2011 13:54, Claire Robinson a écrit :
>>>>>> I've prepared an update candidate which fixes this regression and
>>>>>> additionally contains fixes for two other unrelated crashes.
>>>>>> As you are the one with the only affected model so far, i'd like
>>>>>> to ask you if you could please help validating the update candidate.
>>>>>> This one is it: https://bugs.mageia.org/show_bug.cgi?id=2816
>>>>>> Instructions for testing can be found here:
>>>>>> http://mageia.org/wiki/doku.php?id=qa_updates
>>>>>
>>>>> Thank you. I am looking at this tonight.
>>>>
>>>> They are quite basic instructions on the old wiki, the new improved wiki 
>>>> is being worked on now.
>>>>
>>>> In short, you need to be able to update from the Core Updates Testing 
>>>> media which is not generally desirable so is disabled by default. To be 
>>>> able to select Core Updates Testing as an update media you need to use 
>>>> "expert" mode.
>>>>
>>>> To do so, as root, use: drakrpm-edit-media --expert
>>>>
>>>> You can then place a tick in the Updates and Enable columns for Core 
>>>> Updates Testing.
>>>>
>>>> You might get an error to do with a new msec/sectool at the moment when 
>>>> you go to update, you can safely ignore it.  Don't update with everything 
>>>> from testing, just update the relevant hplip packages it offers.
>>>>
>>>> When you have updated them, remember to disable the Core Updates Testing 
>>>> media.
>>>>
>>>> Hope that helps!
>>>>
>>>> Claire
>>>>
>>> Pong. :)
>>>
>>> Sorry for the delay.
>>>
>>> I installed the HPLIP and it's GUI packages from Core updates (manual 
>>> installation since the testing version of rpm was compulsory).
>>>
>>> However, when I print the test pages from systen-config-printer or HPLIP's 
>>> interface, he still prints me a big black square. It does the same when I 
>>> print a Writer .odt document.
>>>
>>> When I click on 'Cancel' to cancel the printing in the 
>>> system-config-printer task list, it _does not cancel_ the printing. To do 
>>> so, I have to press the 'Cancel' button on the printer make it actually 
>>> stop printing.
>>>
>>> Here are the links to the logs :
>>>
>>> HP-check -r -t : http://pastebin.com/QaBUKHzU
>>>
>>> error_log and acces_log : http://pastebin.com/ZjbJsPzG
>>>
>>> The testing packages I have installed are the following, as you have told me :
>>>
>>> *hplip-3.11.7-1.2.mga1.x86_64.rpm
>>> *and
>>> *hplip-gui-3.11.7-1.2.mga1.x86_64.rpm*
>> Also could you please post the output of rpm -qa | grep hplip ?
>> These two are not enough, hplip has dependencies on at least these:
>> hplip-model-data
>> hplip-hpijs
>> hplip-hpijs-ppds
>>>
>>> I hope this helps.
>>>
>>> Cheers,
>>>
>>> Thomas aka Skiper.
>>>
>>> I hope this offers you some clues.
>>>
>
> Hello again,
>
> As soon as I have a pause day (should be this thursday), I'll take care of 
> this and answer you. Hard times.
>
> Feel free to push the packages if they fix other issues. I may consider doing 
> a clean install of Mageia again if this is necessary, since the issue is 
> really very very wierd and unique.
>
Could you please try to remove all hplip and cups packages,
clear your /etc/cups/printers.conf and reinstall cups, and try a manual
install of hplip according to 
http://hplipopensource.com/hplip-web/install/manual/distros/other.html
This would rule if the problem could be in our packages.