[Mageia-webteam] Forums structure : support catregory
Maât
maat-ml at vilarem.net
Wed Mar 23 08:00:05 CET 2011
Le 23/03/2011 03:11, planas a écrit :
>
> I like the sub-forms you suggested.
>
> I think you could have
>
> Basic Hardware Support
> Networking
> Video
> Sound
> Printers and printing
>
> Advanced Hardware Support (for more troublesome problems)
>
> General Software Support
> Basic how to use supplied software
> Basic how to install and maintain
> How configure firewall/av
> Any other basic tasks a user might find important
>
Hi,
Thanks for your answer... i'd rather avoid to split hardware and software aspect as for example people having to deal with xsane will have, on the same "file", to solve a hardware problem with the scanner, then a software problem to master xsane.
More generally this separation hard/soft will mean nothin' to really inexperienced guys...
(So the risk is to have people posting in the wrong forums and moderators upset with the number of topics to move)
=> we need to be careful to this... the goal is to make users posting in the right place without needing to think about it :)
(hence limiting the complexity of structure is really something we should try to do)
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