[Mageia-webteam] Forums structure : support catregory

[Ahmad Samir]

On 25 March 2011 06:16, Ahmad Samir <ahmadsamir3891 at gmail.com> wrote:
> On 23 March 2011 01:24, Maât <maat-ml at vilarem.net> wrote:
>> Hi there,
>>
>> ahmad(78) and i have had a talk on irc about this part of the forum.
>>
>> we agreed to disagree on the subject so this leaded us to search for more points of views / comments / suggestions about it.
>>
>> my first structure was just 2 forums :
>> -- Basic support
>> -- Advanced support
>>
>> He pushed 3 forums :
>> -- Software
>> -- Printers and printing
>> -- Networking
>>
>> Then i tried to use sub-forums under "Basic support" :
>> -- Networking
>> -- Video
>> -- Sound
>> -- Printers and printing
>>
>> What do you think ?
>
> Here's my proposal (based on my usage of the mandriva forums previously, the
> English speaking section).
>
> I am not going to talk bout chat/lounge forums, only the support ones.
>
> IMHO, there should be:
>
> - Software
>  o includes questions on software packages included in the repos (e.g.
>    firefox-doesn't-work, kmail-takes-ages-to-get-my-mail, gnome-panel crashes
>    at login... etc).
>  o Installation problems
>    o that includes installer problems ("I don't know how to partition my HD",
>      "I don't know where to install the thing called "bootloader""... etc)
>  N.B. "Installation" could be a separate forum or a sub-forum of Software.
>
> - General Hardware
>  o Sound cards problems
>  o Graphics cards and display problems
>  o Hardware problems not covered by Networking and Printers forums
>  I'd rather if these ^ forums weren't sub-forums, the posts can be mixed
>  (judging by what I saw in the mdv forums, sound and graphics cards forums
>   had low-medium traffic)
>
> - Networking
>  o this is a forum where networking experts from the community can reside,
>    anything to do with networking problems goes here, NIC chipsets problems,
>    wifi problems (software and hardware), routers/switches. Given how much
>    networking problems Linux has, this warrants a separate forum. There's such
>    a forum in the mdv forums, and it was/is a great success since Germ created
>    it.
>
> - Printers & Printing
>  o this is the forum where printing problems can posted; again given how much
>    printing issues exist, this warrants a separate forum
>
> - Cauldron development:
>  o this forum is dedicated to problems Cauldron users hit (ideally valid bugs
>    should be redirected to bugzilla by the more experienced users).
>
>
>
> Personally, I am not in favour of the "Basic" and "Advanced" support layout...
> in the end it's all support, there can be a topic that has both basic
> and advanced debugging side by side.
>
> --
> Ahmad Samir
>

Ping.

(IMHO, structure changes, if any, should be done early on before the
forums are heavily used....).

-- 
Ahmad Samir