[Mageia-discuss] User support mailing list?

[Remco Rijnders]

On Fri, Jun 03, 2011 at 12:52:16PM -0400, Gary Montalbine wrote:
>
>I support a mailing list for users. I had a problem that would not 
>let me use my security camera. Yesterday I posted the request for 
>assistance in the forum. No answer. Today I asked for help on the 
>mailing list and within 30 minutes I had the answer and now have a 
>working camera. I am strictly a user and find mailing lists very 
>informative.

Hi Gary,

Thanks for your feedback :-)

I think (for me personally) one of the main differences between the forum 
and a mailing list is the way messages are delivered. On the mailinglist, 
even when I don't have the time for a couple of days to read the list, the 
mails will stay there waiting for me to read them. On a forum the posts 
will also be there, but any problem which I might know the answer to but 
which received no posts in a couple of days would disappear from my view. 
Yes, the post itself would still be there, but how many forum readers 
click through after page 3 or 4 of posts?

Sincerely,

Remco
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