[Mageia-discuss] User support mailing list?

[doug]

On 03/06/11 18:51, Remco Rijnders wrote:
> On Fri, Jun 03, 2011 at 12:52:16PM -0400, Gary Montalbine
> wrote:
>>
>> I support a mailing list for users. I had a problem that
>> would not let me use my security camera. Yesterday I
>> posted the request for assistance in the forum. No answer.
>> Today I asked for help on the mailing list and within 30
>> minutes I had the answer and now have a working camera. I
>> am strictly a user and find mailing lists very informative.
>
> Hi Gary,
>
> Thanks for your feedback :-)
>
> I think (for me personally) one of the main differences
> between the forum and a mailing list is the way messages are
> delivered. On the mailinglist, even when I don't have the
> time for a couple of days to read the list, the mails will
> stay there waiting for me to read them. On a forum the posts
> will also be there, but any problem which I might know the
> answer to but which received no posts in a couple of days
> would disappear from my view. Yes, the post itself would
> still be there, but how many forum readers click through
> after page 3 or 4 of posts?
>
> Sincerely,
>
> Remco

Heartily agree, especially as a user posting a problem to a 
forum.

Doug