[Mageia-discuss] User support mailing list?
tmb at mageia.org
Mon Jun 6 13:50:57 CEST 2011
Wolfgang Bornath skrev 6.6.2011 13:45:
> 2011/6/6 Hugo Berus<hugo.berus at gmail.com>:
>> On 6 June 2011 11:35, Wolfgang Bornath<molch.b at googlemail.com> wrote:
>>> We have but one list which is aimed at the general
>>> public: this list here. It's purpose is general discussion about
>>> Mageia. There's no word about support in the description.
>>> All other lists are open to the public for the sake of transparency,
>>> but each of them has a special target group (i18n, marcomm, artwork,
>>> sysadmin, packagers, council, etc.).
>> So, that leaves us with a couple of simple options:
>> 1) add the words "user support" to the description of this list.
>> 2) create a "mageia-user" ml aimed at user support.
>> 3) leave it as it is and tell people who come to this list with user
>> support questions to go to the forum.
>> The third option is really not what I am looking forward to see on this list.
> Agreed. I think this will come automatically with time. There may be
> the occasional question but in the long run I do not expect this list
> overwhelmed with user support questions. That's why I vote for "not
> necessary" in the question about an extra support list.
> In short: we should do nothing. :)
And if people ask for help here, give it.
and then _if_ the traffic grows enough to support creation of a separate
list, then go for 2.
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