[Mageia-discuss] User support mailing list?

[andre999]

Thomas Backlund a écrit :
>
> Wolfgang Bornath skrev 6.6.2011 13:45:
>> 2011/6/6 Hugo Berus<hugo.berus at gmail.com>:
>>> On 6 June 2011 11:35, Wolfgang Bornath<molch.b at googlemail.com> wrote:
>>>> We have but one list which is aimed at the general
>>>> public: this list here. It's purpose is general discussion about
>>>> Mageia. There's no word about support in the description.
>>>> All other lists are open to the public for the sake of transparency,
>>>> but each of them has a special target group (i18n, marcomm, artwork,
>>>> sysadmin, packagers, council, etc.).
>>>
>>> So, that leaves us with a couple of simple options:
>>> 1) add the words "user support" to the description of this list.
>>> 2) create a "mageia-user" ml aimed at user support.
>>> 3) leave it as it is and tell people who come to this list with user
>>> support questions to go to the forum.
>>>
>>> The third option is really not what I am looking forward to see on
>>> this list.
>>
>> Agreed. I think this will come automatically with time. There may be
>> the occasional question but in the long run I do not expect this list
>> overwhelmed with user support questions. That's why I vote for "not
>> necessary" in the question about an extra support list.
>>
>> In short: we should do nothing. :)
>>
>
> or 1.
>
> And if people ask for help here, give it.
>
> and then _if_ the traffic grows enough to support creation of a separate
> list, then go for 2.
>
> --
> Thomas

+100

-- 
André