[Mageia-webteam] Forums structure : support catregory
Maât
maat-ml at vilarem.net
Fri Apr 1 19:11:08 CEST 2011
Le 31/03/2011 20:49, Ahmad Samir a écrit :
> On 25 March 2011 06:16, Ahmad Samir <ahmadsamir3891 at gmail.com> wrote:
>> On 23 March 2011 01:24, Maât <maat-ml at vilarem.net> wrote:
>>> Hi there,
>>>
>>> ahmad(78) and i have had a talk on irc about this part of the forum.
>>>
>>> we agreed to disagree on the subject so this leaded us to search for more points of views / comments / suggestions about it.
>>>
>>> my first structure was just 2 forums :
>>> -- Basic support
>>> -- Advanced support
>>>
>>> He pushed 3 forums :
>>> -- Software
>>> -- Printers and printing
>>> -- Networking
>>>
>>> Then i tried to use sub-forums under "Basic support" :
>>> -- Networking
>>> -- Video
>>> -- Sound
>>> -- Printers and printing
>>>
>>> What do you think ?
>> Here's my proposal (based on my usage of the mandriva forums previously, the
>> English speaking section).
>>
>> I am not going to talk bout chat/lounge forums, only the support ones.
>>
>> IMHO, there should be:
>>
>> - Software
>> o includes questions on software packages included in the repos (e.g.
>> firefox-doesn't-work, kmail-takes-ages-to-get-my-mail, gnome-panel crashes
>> at login... etc).
>> o Installation problems
>> o that includes installer problems ("I don't know how to partition my HD",
>> "I don't know where to install the thing called "bootloader""... etc)
>> N.B. "Installation" could be a separate forum or a sub-forum of Software.
>>
>> - General Hardware
>> o Sound cards problems
>> o Graphics cards and display problems
>> o Hardware problems not covered by Networking and Printers forums
>> I'd rather if these ^ forums weren't sub-forums, the posts can be mixed
>> (judging by what I saw in the mdv forums, sound and graphics cards forums
>> had low-medium traffic)
>>
>> - Networking
>> o this is a forum where networking experts from the community can reside,
>> anything to do with networking problems goes here, NIC chipsets problems,
>> wifi problems (software and hardware), routers/switches. Given how much
>> networking problems Linux has, this warrants a separate forum. There's such
>> a forum in the mdv forums, and it was/is a great success since Germ created
>> it.
>>
>> - Printers & Printing
>> o this is the forum where printing problems can posted; again given how much
>> printing issues exist, this warrants a separate forum
>>
>> - Cauldron development:
>> o this forum is dedicated to problems Cauldron users hit (ideally valid bugs
>> should be redirected to bugzilla by the more experienced users).
>>
>>
>>
>> Personally, I am not in favour of the "Basic" and "Advanced" support layout...
>> in the end it's all support, there can be a topic that has both basic
>> and advanced debugging side by side.
>>
>> --
>> Ahmad Samir
>>
> Ping.
>
> (IMHO, structure changes, if any, should be done early on before the
> forums are heavily used....).
We can reorganize later but you-re right : that would give moderators a lot of tedious work
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